Technical Questions?

We can help you!

Most products are installed on the premises to allow our staff the hands-on experience to accurately answer your questions.

Ask the Maestro

Help Topics

Accreditation

 

Orchestrated Home is a BBB Accredited Business. Click for the BBB Business Review of this Electronic Equipment - Consultation, Sales & Support company in Sacramento CA

Customer Service

E-mail

General Customer Service:
CustomerService@OrchestratedHome.com

Technical Questions:
Maestro@OrchestratedHome.com

Product Suggestions:
suggestions@orchestratedhome.com

Phone (Toll Free)

(888) 659-5556

Fax

(916) 419-5200

Mail

Orchestrated Home
2701 Del Paso Rd., Suite 130-266
Sacramento, CA 95835

Store Hours

9:00AM until 5:00PM Pacific
Excluding Weekends and Holidays

Orchestrated Home has your complete satisfaction as our goal. We will achieve this goal by accomplishing our mission to offer high quality products and rapid order processing at the lowest possible prices while communicating effectively about all aspects of your order - from the shopping cart to your door.

You may find answers to some of your questions by viewing our 30 Day Return Policy or Shipping Policy.

Recommended Contact Method

In order to provide you with the most accurate and timely response to your question or concern, we encourage you to correspond with us via our secure Customer Service Contact Form.

Email has several advantages:

  • When we receive an email at customer service, it is automatically routed to several locations simultaneously, ensuring that the staff member most capable of addressing your inquiry can research your request and communicate a response to you accurately and efficiently.
  • We can log our correspondence to its completion without losing any information along the way.
  • Our staff can be addressing inquiries from several customers simultaneously. This allows us the additional flexibility and efficiency to provide all of our customers with the rapid turn-around time and low prices that are intrinsic to our overall customer service goal.
  • Most customer service email inquiries are addressed within an hour or two. We try for much sooner.

If you have a technical question concerning the intended use, operation or specifications of one of our products, you can as ask the Maestro.

Alternate Contact Methods

  • Toll Free
    (888) 659-5556
  • Fax
    (916) 419-5200
  • Mail
    Orchestrated Home
    2701 Del Paso Rd., Suite 130-266
    Sacramento, CA 95835

Store Hours

Normal store hours are from 9:00 AM until 5:00 PM Pacific Time, excluding weekends and holidays. Occasionally, we are able to address customer service emails after hours and on weekends.

Suggestions?

At Orchestrated Home we are always looking for ways to improve our product offerings. If you:

  • have a suggestion for a product that you would like included on our site,
  • would like to leave us feedback on how we can improve our customer service, or
  • if you are a representative from a manufacturer or distributor and are interested in having us market your product line,

please correspond at suggestions@orchestratedhome.com.

Special Offers

Save on
ISY-994i and
Orchestrated
MobiLinc Packages
See our Holiday Specials.
Hurry!
While supplies last.

See our automation kits or call to build your own.

Get Orchestrated MobiLinc included and save even more when you make a qualifying purchase!

Up to $220 in savings.

Monthly Specials

Orchestrated MobiLinc Promo and Details

Packaged Kits with Savings


Techie Gift Ideas
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Copyright 2017, Orchestrated Home
Hours of Operation: 9:00 AM until 5:00 PM Pacific
excluding weekends and holidays

 
Orchestrated Home

2701 Del Paso Rd. Suite 130-266 Sacramento, CA 95835
(888) 659-5556 or (916) 779-4820


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